FAQs

About GACIA

• 1: What is GACIA?

  GACIA is headquartered in Yueqing, Zhejiang, China.

  We specialize in R&D and manufacturing of low-voltage circuit breakers and supply related accessories and DC products to support system expansion. Our product range is widely used across residential, commercial and industrial power distribution applications.

• 2: What products and services do you offer?

  We offer a broad product portfolio including MCBs, RCCBs, RCBOs, MCCBs, Smart IoT Circuit Breakers, Electromagnetic DC Contactors, PV Combiner Boxes and more. We also provide smart units and automation solutions to help customers build the factory of the future.

• 3: What markets do you serve?

  We cover markets across Europe, Middle East, South America, Southeast Asia and Africa, and have established business relationships in many countries and regions.

  We are steadily expanding our own-brand presence, and provide partners with localized product support to help build safe, reliable and green power distribution systems.

• 4: What are GACIA’s strengths?

  Since 2002, GACIA has focused on the low-voltage circuit breaker sector.

  Our R&D team continuously improves and upgrades the product range. We operate a CNAS-certified testing laboratory to ensure consistent product quality, and a smart factory with highly automated production lines capable of both mass production and customization.

• 5: What certifications do you have?

  Our products are designed to international standards and have passed third-party testing.

  Certifications and recognitions include TUV, KEMA, BV, CE, CB, SEMKO, INMETRO, etc., and our products are tested/recognized by well-known labs such as TUV, VDE, DEKRA and BV.

Pre-sales & After-sales

• 1: What are the MOQ and lead time?

  MOQ and lead time depend on the model and order quantity.

  Please provide the model number(s) and quantity so we can give an accurate quote and delivery date.

• 2: Do you provide technical datasheets and wiring diagrams?

  Yes. Every product has a catalog entry, and some models include installation manuals and guides.

  Documents are available from our Download Center, and our team can provide remote technical support when required.

• 3: What is your warranty policy?

  Products come with a limited warranty provided by the company.

  Warranty periods and terms vary by product and are specified on the warranty card or in the sales contract.

• 4: Do you provide OEM/ODM services?

  Yes. We support OEM/ODM services. Please contact our sales team with your specific requirements.